Privacy policy

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our dating platform, website, and related services (the "Service").

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Who we are

The Service is operated by Christian Love In Faith ("we", "us", "our").

If you have questions about this Privacy Policy or how we process your personal data, contact us using the details above.

2. Scope

This Privacy Policy applies to personal data processed through:

Our website and member area
Mobile and desktop interfaces of the Service
Customer support channels
Communications related to account, safety, or legal compliance

It does not apply to third-party websites, services, or apps that we do not control.

3. Data we collect

We collect different categories of data depending on how you use the Service.

3.1 Data you provide

Account details: name, email address, login credentials
Profile information: age, location, photos, biography, preferences, interests
Communication content: messages sent through the platform
Support information: questions, requests, and support history
Verification data (if applicable): information provided to verify account authenticity

3.2 Data collected automatically

Device and technical data: IP address, browser type, operating system, device identifiers
Usage data: pages viewed, interactions, session timestamps, feature usage
Security and diagnostics data: logs, error reports, suspicious activity indicators
Cookies and similar technologies: session cookies, preference cookies, analytics markers

3.3 Data from third parties

Where permitted by law, we may receive data from:

Authentication and login providers
Payment processors
Fraud prevention and identity verification partners
Analytics and security providers

4. Why we use your data (purposes and legal bases)

Depending on your jurisdiction, we process personal data under one or more legal bases, including contract performance, legitimate interests, legal obligations, and consent.

We use personal data to:

Create and manage your account
Provide core dating features (matching, messaging, profile display)
Personalize your experience and recommendations
Detect, prevent, and investigate abuse, fraud, harassment, and policy violations
Process transactions and subscriptions
Communicate important service updates and security notices
Respond to support requests
Comply with legal obligations and enforce our Terms
Improve platform performance, reliability, and safety

Where consent is required (for example, certain marketing communications or optional cookies), you may withdraw consent at any time.

5. How we share your data

We do not sell personal data. We may share data in the following circumstances:

With other users: profile information you choose to make visible, and messages you send
With service providers: hosting, infrastructure, customer support, analytics, email delivery, payment processing, moderation, and security partners
For legal reasons: when required by law, legal process, or to protect rights, safety, and integrity
During business transfers: merger, acquisition, financing, or asset transfer, subject to applicable safeguards

Service providers are contractually required to process data only as instructed and with appropriate security safeguards.

6. International data transfers

Your data may be processed in countries other than your country of residence. When we transfer personal data internationally, we apply appropriate safeguards as required by law (for example, contractual safeguards and equivalent protections).

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

Account lifecycle and service delivery
Safety, abuse prevention, and dispute resolution
Legal, tax, accounting, and regulatory requirements

When data is no longer needed, we delete it or anonymize it, unless retention is legally required.

8. Security

We implement technical and organizational measures designed to protect personal data, including access controls, encryption in transit, logging, monitoring, and least-privilege access practices.

No system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Your rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Delete your data
Restrict or object to certain processing
Request data portability
Withdraw consent (where processing is based on consent)
Lodge a complaint with a supervisory authority

To exercise your rights, contact us at our contact page. We may need to verify your identity before fulfilling requests.

10. Children and minimum age

The Service is intended for adults only and is not directed to children. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Service.

If we learn that we collected personal data from someone under the required age, we will take steps to delete that data and disable the account.

11. Cookies and tracking technologies

We use cookies and similar technologies to:

Keep you signed in
Remember preferences
Measure service performance and usage
Improve security and abuse prevention

You can manage cookies through browser settings and, where available, cookie preference controls.

12. Marketing communications

We may send service-related messages necessary to operate your account. We may also send promotional communications where permitted by law.

You can opt out of marketing communications at any time using the unsubscribe link or account settings.

13. Third-party links and services

The Service may contain links to third-party websites or services. Their privacy practices are governed by their own policies. We are not responsible for third-party content or data practices.

14. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or other appropriate channels.

The "Last updated" date at the top indicates when this version became effective.

15. Contact

If you have privacy questions, requests, or complaints, go to our contact page.

For account and safety support, you may also use the in-app support options.